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Understanding ratings on Eventbrite
After your event ends, Eventbrite automatically emails your attendees to collect their feedback. The average rating given by your attendees is displayed on your event listing and organizer profile. You can view a detailed breakdown of your ratings in your Ratings dashboard.
In this article
- Who ratings are available to
- How ratings are collected
- Where ratings are displayed
Who ratings are available to
Ratings are available to organizers hosting events in the United States, Canada, and London.
For an event to receive ratings, it must:
Be a public event
Have paid tickets
Have “Music” as its event category
Attendees can only rate an event once. To provide a rating, they must purchase a valid, paid ticket and confirm their attendance.
How ratings are collected
After your event ends, Eventbrite automatically emails your attendees to collect their feedback. They are asked to rate their experience and the price value of your event from 1 to 5 stars.
Attendees can also select qualities to describe what was good or needed improvement. These qualities are:
Atmosphere
Event flow
Event listing
Sound system
Organizer
Performer
Vibe
Venue
Where ratings are displayed
Ratings are displayed:
Under Home in your Eventbrite account - Shows your overall rating.
In your Ratings dashboard - Shows a detailed breakdown of your ratings by event.
On your event listing and organizer profile - Shows attendees your average rating. You must receive at least three ratings overall for your average rating to be displayed.
To check your rating:
Log in to your Eventbrite account.
Select Manage my events from your user menu.
Go to Home.
Select Go to Ratings dashboard.
Your overall rating and qualities will be displayed at the top of the page. You can check your average rating for individual events below the “Organizer ratings” summary. Select an event for a detailed breakdown of its rating.