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Michela Ventin presents THE DARK SIDE OF SOCIAL MEDIA

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Dipartimento di Lettere e Filosofia

Via Tomaso Gar, 14

38122 Trento

Italy

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Lo workshop si rivolge a Community Manager e Social Media Manager che vogliono perfezionare le proprie conoscenze e competenze in un panorama in costante evoluzione.Quali argomenti proporre? Come comunicarli? Come interagire con gli utenti delle communities? Come impostare le attività di customer care? L’obiettivo sarà quello di creare il piano editoriale di un social network con una particolare attenzione ai dark patterns e al design persuasivo.

Per ulteriori informazioni: http://r.unitn.it/it/lett/design-research-lab/post-social-media


* English version*

The workshop is for Community Manager and Social Media Manager who want to increase their knowledge and skills in a constantly evolving landscape. What are the topics to propose? How to communicate them? How to interact with community users? How to set customer care activities? The goal is to create the editorial plan of a social network with a particular focus on dark patterns and persuasive design.

Further information: http://r.unitn.it/en/lett/design-research-lab/post-social-media-20-september-2017

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Dipartimento di Lettere e Filosofia

Via Tomaso Gar, 14

38122 Trento

Italy

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